I'm trying to save additional interaction steps with non-technical forum users, which is all of our forum users, when troubleshooting banned IPs. Each resolution usually takes several days just to find out the IP address they could have provided to us in the first place. Instead it only tells them their IP is banned, but not what that IP address is.
A ban has been issued on your IP address
113.16.240.10'
The Contact Us page embeds the From_IP_Address code to accomplish the same thing,so if I just knew where to add it in the ban page...?
And if so, we could alter the second row's contact board administrator line as follows.
I'd like to show it after the third line. For example, it would appear asYou have been permanently banned from this board
Please contact the Board Administrator for more information
A ban has been issued on your IP address
A ban has been issued on your IP address
113.16.240.10'
The Contact Us page embeds the From_IP_Address code to accomplish the same thing,
Code:
IP Address: {FROM_IP_ADDRESS}
And if so, we could alter the second row's contact board administrator line as follows.
You have been permanently banned from this board
Please provide the following IP ban information when contacting the Board Administrator
A ban has been issued on your IP address
113.16.240.10
Statistics: Posted by SQLnovice — Sat Aug 24, 2024 7:11 pm